Course Description

You will have a very good understanding of:

• What is a Management system, Quality Management
• Principles and the “Deming’s Cycle” Plan Do, Check, Act cycle.
• What needs to be considered when developing or upgrading your existing Management Systems to meet the *High Level Structure (HLS) requirements?
• Requirements of the 2015 version of the ISO 9001.
• Types of emerging stake-holder (interested parties) pressures on your business.
• Risk based thinking - types of risks linked to your business processes.
• The new versions of the standards as enablers for sustainable business performance.